Claims

Before completing a claim form, please read the following guides to help your claim proceed smoothly

General Insurance Claims

RESIDENTIAL / COMMERCIAL PROPERTY / PLEASURE-CRAFT AND OTHER CLAIMS:

  1. Please advise as soon as any loss or damage occurs.
  2. If the claim is for damage, please arrange for a written quote before proceeding with any repairs.
  3. If the claim is for a burglary or loss:
    • please notify the police immediately, this is mainly to ensure that you are noted as the owner of the property should something be recovered.
    • please ensure the claim form is witnessed by a JP, solicitor or similar.
    • please provide any documentation you may have to support “proof of ownership” and confirmation of the amounts claimed for – e.g original receipts/warranties/photos etc, plus written quotes or invoices for the current replacement values.
  4. An assessor may be appointed in some cases, to help you put together the necessary information and assist in repair/replacement of property. We will advise you of this.

Click here to view a General Claim Form (for all claims other than motor vehicle) then print it, complete it and email it to us at [email protected] . Alternatively, contact us and we can post or email a form to you if you prefer.

We can often have a claim lodged over the phone for you with your Insurer, to cut down on paper work and speed up the process – so please call us in the first instance.

As your brokers, we will ensure all information is appropriate before submitting the claim to your Insurers, and we will follow your claim through to completion, to ensure that it is settled properly and fairly, and excesses are waived/refunded where appropriate.

Click on the form below to view / download a General Claim form

Motor Vehicle Insurance Claims

MOTOR VEHICLE CLAIMS:

  1. Please advise us as soon as any loss or damage occurs.
  2. Do not admit any liability to anyone at the scene of an accident, even if you think you’re at fault.
  3. Please complete the claim form fully, taking special care to include all known details of other vehicles/drivers involved and any witnesses. This will help us to ensure your excess is waived if you are not at fault.
  4. If your vehicle has been stolen, please notify the police immediately.
  5. Once your vehicle has been taken to the repairer of your choice, please ensure they contact the assessor from the insurance company, so that repair costs can be agreed.

Click here to view a Motor Vehicle Claim Form then print it, complete it and email it to us at [email protected] . Alternatively, contact us and we can post or email a form to you if you prefer.

We can often have a claim lodged over the phone for you with your Insurer, to cut down on paper work and speed up the process – so please call us in the first instance.

As your brokers, we will ensure all information is appropriate before submitting the claim to your Insurers, and we will follow your claim through to completion, to ensure that it is settled properly and fairly, and excesses are waived/refunded where appropriate.

Click on the form below to view / download a Motor Vehicle Claim form

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